{"id":1873,"date":"2021-05-20T11:32:57","date_gmt":"2021-05-20T02:32:57","guid":{"rendered":"https:\/\/www.ryucom.co.jp\/blog\/?p=1873"},"modified":"2021-05-20T11:32:59","modified_gmt":"2021-05-20T02:32:59","slug":"post-1873","status":"publish","type":"post","link":"https:\/\/www.ryucom.co.jp\/blog\/aws\/1873","title":{"rendered":"Amazon Connect \u3067\u76f4\u901a\u96fb\u8a71\u2461"},"content":{"rendered":"\n

\u3053\u3093\u306b\u3061\u306f\u3002\u7c73\u9808\u3067\u3059\u3002
\u4eca\u56de\u306f Amazon Connect \u3068\u9023\u643a\u3059\u308b\u305f\u3081\u306e Lambda \u3068 DynamoDB \u306e\u90e8\u5206\u3092\u898b\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u6982\u8981<\/h2>\n\n\n\n

Amazon Connect \u3068 Lambda\u3001DynamoDB \u306e\u95a2\u4fc2\u306f\u3053\u3093\u306a\u611f\u3058\u3067\u3059\u3002<\/p>\n\n\n\n

\"Amazon<\/figure>\n\n\n\n

DynamoDB \u3067\u306e\u8a2d\u5b9a<\/h2>\n\n\n\n

\u3067\u306f\u3001DynamoDB \u304b\u3089\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002
\u300cAmazonConnectUser\u300d\u3068\u3044\u3046\u30c6\u30fc\u30d6\u30eb\u3092\u4f5c\u6210\u3057\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306b\u9805\u76ee\u3068\u5024\u3092\u30bb\u30c3\u30c8\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\"DynamoDB\"<\/figure>\n\n\n\n

\u524d\u56de\u8aac\u660e\u3057\u305fAmazon Connect \u5074\u306e\u8a2d\u5b9a<\/a> Step\u2466\u306b\u304a\u3044\u3066\u3001\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5225\u300d\u3092\u9078\u629e\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u300cLoginName\u300d\u306b\u306f Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u9805\u76ee\u540d<\/strong><\/td>\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5024<\/strong><\/td>\u4e3b\u30ad\u30fc<\/strong><\/td><\/tr>
TantoNo<\/td>\u96fb\u8a71\u3092\u304b\u3051\u3066\u304d\u305f\u4eba\u306b\u5165\u529b\u3057\u3066\u3082\u3089\u3046\u62c5\u5f53\u8005\u756a\u53f7<\/td>\u3007<\/td><\/tr>
LoginName<\/td>Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d<\/td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u300cAmazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u300d\u3068\u3044\u3046\u306e\u306f\u3001Amazon Connect \u306e\u30e6\u30fc\u30b6\u7ba1\u7406\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u308b\u300c\u30ed\u30b0\u30a4\u30f3\u540d\u300d\u306e\u4e8b\u3067\u3059\u3002<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

La\uff4dbda \u3067\u306e\u8a2d\u5b9a<\/h2>\n\n\n\n

Python 3.8 \u3092\u4f7f\u7528\u3057\u3001\u300cAmazonConnectTest\u300d\u3068\u3044\u3046\u95a2\u6570\u3092\u4f5c\u6210\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u30bd\u30fc\u30b9\u306f\u4e0b\u8a18\u306e\u3068\u304a\u308a\u3067\u3059\u3002\u3053\u306e\u5f8c\u3001\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308b\u70b9\u3092\u8aac\u660e\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

from __future__ import print_function\nimport boto3\nimport json\ndynamodb = boto3.resource('dynamodb')\n\ndef lambda_handler(event, context):\n# \u2460\u62c5\u5f53\u8005\u756a\u53f7\u3092\u53d6\u5f97\n    print(\"event:\")\n    print(event)\n    tanto_no=event['Details']['Parameters'].get('Extension',\"Not Available\")\n    print(\"tanto_no:\")\n    print(tanto_no)\n\n# \u2461DynamoDB \u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u53d6\u5f97\n    table = dynamodb.Table('AmazonConnectUser')\n    try:\n        response = table.get_item(\n                Key={\n                    'TantoNo': tanto_no\n                    }\n                )\n    except ClientError as e:\n        print(e.response['Error']['Message'])\n        return {\n                \"Success\":\"False\",\n                \"Reason\":e.response['Error']['Message']\n            }\n    else:\n        #item = response['Item']\n        print(\"GetItem succeeded:\")\n        print(json.dumps(response))\n        if \"Item\" in response:\n            print(\"Success!\")\n            print(\"LoginName:\")\n            print(response[\"Item\"][\"LoginName\"])\n\n# \u2462\u53d6\u5f97\u3057\u305f\u5024\u3092 Amazon Connect \u306b\u6e21\u3059\n            return {\n                \"Success\":\"True\",\n                \"FallBackQueue\":response[\"Item\"][\"LoginName\"]\n            }\n        else:\n            print(\"Error!\")\n            return {\n                \"Success\":\"False\",\n                \"Reason\":\"No Records Found\"\n            }<\/code><\/pre>\n\n\n\n
\u30e6\u30fc\u30b6\u304c\u5165\u529b\u3057\u305f\u62c5\u5f53\u8005\u756a\u53f7\u3092\u53d6\u5f97\u3059\u308b<\/h3>\n\n\n\n
\u30e6\u30fc\u30b6\u304c\u5165\u529b\u3057\u305f\u300c\u62c5\u5f53\u8005\u756a\u53f7\u300d\u306f\u300cevent\u300d\u3068\u3044\u3046\u5f15\u6570\u306b\u3066 lambda_handler \u95a2\u6570\u306b\u6e21\u3063\u3066\u304d\u307e\u3059\u3002\u307e\u305a\u306f\u300cevent\u300d\u3068\u3044\u3046\u5f15\u6570\u306b\u4f55\u304c\u5165\u3063\u3066\u3044\u308b\u304b\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002\uff08\u30bd\u30fc\u30b9\u306e\u300c\u2460 \u62c5\u5f53\u8005\u756a\u53f7\u3092\u53d6\u5f97\u300d\u90e8\u5206\uff09<\/p>\n\n\n\n
Lambda \u3067\u306f print \u95a2\u6570\u3092\u4f7f\u3046\u3068 CloudWatch \u306e\u30ed\u30b0\u30b0\u30eb\u30fc\u30d7\u306b\u51fa\u529b\u3067\u304d\u308b\u306e\u3067\u3001\u300cevent\u300d\u306e\u5024\u3092\u51fa\u529b\u3057\u3066\u307f\u307e\u3057\u305f\u3002\u3053\u306e\u30ed\u30b0\u3092\u51fa\u529b\u3057\u305f\u969b\u306f\u3001\u62c5\u5f53\u8005\u756a\u53f7\u3068\u3057\u3066\u300c030001\u300d\u3092\u5165\u529b\u3057\u307e\u3057\u305f\u3002\uff08\u898b\u3084\u3059\u3044\u3088\u3046\u6574\u5f62\u3057\u3066\u3044\u307e\u3059\uff09<\/p>\n\n\n\n
\"Lambda\"<\/figure>\n\n\n\n
\u524d\u56de\u8aac\u660e\u3057\u305fAmazon Connect \u5074\u306e\u8a2d\u5b9a<\/a> Step\u2464\u306b\u3066\u300c\u5b9b\u5148\u30ad\u30fc\u300d\u3092\u300cExtension\u300d\u3068\u8a2d\u5b9a\u3057\u3066\u3044\u305f\u306e\u3067\u3001\u8d64\u67a0\u90e8\u5206\u306e Parameters \u306e\u3068\u3053\u308d\u306b\u300cExtension\u300d\u306e\u5024\u3068\u3057\u3066\u5165\u529b\u3057\u305f\u62c5\u5f53\u8005\u756a\u53f7\uff08030001\uff09\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n
\u5165\u529b\u3057\u305f\u300c\u62c5\u5f53\u8005\u756a\u53f7\u300d\u304c\u3069\u306e\u3088\u3046\u306b\u30bb\u30c3\u30c8\u3055\u308c\u3066\u3044\u308b\u304b\u5206\u304b\u3063\u305f\u306e\u3067\u3001\u4e0b\u8a18\u306e\u30b3\u30fc\u30c9\u3067\u5024\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002<\/p>\n\n\n\n
tanto_no=event[‘Details’][‘Parameters’].get(‘Extension’,”Not Available”)<\/p>\n\n\n\n
DynamoDB \u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u53d6\u5f97<\/h3>\n\n\n\n
\u6b21\u306f\u3001\u5148\u7a0b\u53d6\u5f97\u3057\u305f\u300c\u62c5\u5f53\u8005\u756a\u53f7\u300d\u3092\u5229\u7528\u3057\u3066 DynamoDB \u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002\uff08\u30bd\u30fc\u30b9\u306e\u300c\u2461 DynamoDB \u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u53d6\u5f97\u300d\u90e8\u5206\uff09<\/p>\n\n\n\n
DynamoDB \u3067\u306f\u4e3b\u30ad\u30fc\u3067\u3042\u308b\u300cTantoNo\u300d\u306b\u62c5\u5f53\u8005\u756a\u53f7\u306e\u5024\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u5148\u307b\u3069\u53d6\u5f97\u3057\u305f\u300ctanto_no\u300d\u3092\u30ad\u30fc\u306b\u30ec\u30b3\u30fc\u30c9\u3092\u53d6\u5f97\u3057\u3001\u300cresponse\u300d\u3068\u3044\u3046\u5909\u6570\u306b\u30bb\u30c3\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n
response = table.get_item(
\u3000\u3000\u3000\u3000\u3000\u3000\u3000\u3000Key={‘TantoNo’: tanto_no}
\u3000\u3000\u3000\u3000\u3000\u3000)<\/p>\n\n\n\n
\u300cresponse\u300d\u306b\u306f\u30ec\u30b3\u30fc\u30c9\u5168\u4f53\u304c\u5165\u3063\u3066\u3044\u308b\u306e\u3067\u3001\u3053\u3053\u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u4e0b\u8a18\u306e\u3088\u3046\u306b\u3057\u3066\u53d6\u5f97\u3057\u307e\u3059\u3002\uff08Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u306f DynamoDB \u306b\u3066\u300cLoginName\u300d\u3068\u3057\u3066\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u4e0b\u8a18\u30b3\u30fc\u30c9\u3067\u3082\u300cLoginName\u300d\u3092\u6307\u5b9a\u3057\u3066\u3044\u307e\u3059\uff09<\/p>\n\n\n\n
response[“Item”][“LoginName”]<\/p>\n\n\n\n
\u53d6\u5f97\u3057\u305f\u5024\u3092 Amazon Connect \u306e\u6b21\u306e\u30d5\u30ed\u30fc\u306b\u6e21\u3059<\/h3>\n\n\n\n
\u3053\u3053\u307e\u3067\u306e\u624b\u9806\u306b\u3088\u308a DynamoDB \u304b\u3089 Amazon Connect \u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u53d6\u5f97\u3067\u304d\u307e\u3057\u305f\u3002\u5f8c\u306f\u623b\u308a\u5024\u306b\u30bb\u30c3\u30c8\u3057\u3066 Amazon Connect \u306e\u6b21\u306e\u30d5\u30ed\u30fc\u306b\u5024\u3092\u6e21\u3057\u307e\u3059\u3002\uff08\u30bd\u30fc\u30b9\u306e\u300c\u2462\u53d6\u5f97\u3057\u305f\u5024\u3092 Amazon Connect \u306b\u6e21\u3059\u300d\u90e8\u5206\uff09<\/p>\n\n\n\n
\u524d\u56de\u8aac\u660e\u3057\u305fAmazon Connect \u5074\u306e\u8a2d\u5b9a<\/a> Step\u2466\u306b\u3066\u300c\u5c5e\u6027\u300d\u3092\u300cFallBackQueue\u300d\u3068\u8a2d\u5b9a\u3057\u305f\u306e\u3067\u3001return \u90e8\u5206\u3067\u3082\u300cFallBackQueue\u300d\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n
return {
    “Success”:”True”,
    “FallBackQueue”:response[“Item”][“LoginName”]
}<\/p>\n\n\n\n
\uff08\u672c\u5f53\u306e\u3068\u3053\u308d\u3092\u8a00\u3046\u3068\u3001\u3042\u307e\u308a\u3061\u3083\u3093\u3068\u8003\u3048\u305a\u4ed6\u306e\u8cc7\u6599\u3092\u771f\u4f3c\u3057\u3066\u4f5c\u3063\u3066\u3057\u307e\u3063\u305f\u3067\u300cExtension\u300d\u3084\u300cFallBackQueue\u300d\u3068\u3044\u3046\u540d\u524d\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3002\u3002\u7686\u3055\u3093\u306f\u3082\u3063\u3068\u5206\u304b\u308a\u3084\u3059\u3044\u540d\u524d\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046(^^;)<\/p>\n\n\n\n
\"Amazon<\/figure>\n\n\n\n
Amazon Connect \u306b Lambda \u95a2\u6570\u3092\u7d10\u3065\u3051\u308b<\/h2>\n\n\n\n
Amazon Conenct \u306e\u554f\u3044\u5408\u308f\u305b\u30d5\u30ed\u30fc\u306e\u753b\u9762\u3092\u898b\u308b\u3068\u3001Lambda \u306b\u95a2\u3059\u308b\u8a2d\u5b9a\u9805\u76ee\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u3001\u4f5c\u6210\u3057\u305f Lambda \u95a2\u6570\u3092\u9078\u629e\u3057\u300c+Add Lambda Function\u300d\u3092\u62bc\u3059\u3068\u4e0b\u8a18\u306e\u30ea\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u3001\u524d\u56de\u8aac\u660e\u3057\u305fAmazon Connect \u5074\u306e\u8a2d\u5b9a<\/a> Step\u2464\u306e \u300cAWS Lambda \u95a2\u6570\u3092\u547c\u3073\u51fa\u3059\u300d\u306b\u3066 Lambda \u95a2\u6570\u304c\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n
\"Amazon<\/figure>\n\n\n\n
\u3053\u308c\u3067\u8a2d\u5b9a\u306f\u5b8c\u4e86\u3067\u3059\u3002
\u601d\u3063\u305f\u901a\u308a\u306b\u52d5\u4f5c\u3059\u308b\u304b\u78ba\u8a8d\u3057\u3066\u307f\u307e\u3057\u3087\u3046\uff01

\u4eca\u56de\u8aac\u660e\u3057\u305f Amazon Connect \u3068 Lambda \u95a2\u6570\u306b\u95a2\u3059\u308b\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u306f\u3001\u4e0b\u8a18\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u3082\u8a18\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u826f\u304b\u3063\u305f\u3089\u3053\u3061\u3089\u3082\u898b\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n
[AWS \u30c9\u30ad\u30e5\u30e1\u30f3\u30c8]
AWS Lambda \u95a2\u6570\u3092\u547c\u3073\u51fa\u3059<\/strong>
https:\/\/docs.aws.amazon.com\/ja_jp\/connect\/latest\/adminguide\/connect-lambda-functions.html#function-parsing<\/a><\/p>\n\n\n\n
\u3055\u3044\u3054\u306b<\/h2>\n\n\n\n
\u3044\u304b\u304c\u3060\u3063\u305f\u3067\u3057\u3087\u3046\u304b\u3002
Lambda\u3001DynamoDB\u3001Amazon Connect \u3068\uff13\u3064\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u9023\u643a\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u306e\u3067\u3001\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u306b\u6163\u308c\u3066\u3044\u306a\u3044\u65b9\u306b\u306f\u5c11\u3057\u96e3\u3057\u3044\u5185\u5bb9\u3060\u3063\u305f\u304b\u3068\u601d\u3044\u307e\u3059\u3002\u3067\u3082\u3001\u3053\u306e\u3042\u305f\u308a\u306e\u4f5c\u308a\u65b9\u3092\u7406\u89e3\u51fa\u6765\u308c\u3070\u3001Amazon Connect \u3092\u4f7f\u3063\u3066\u6642\u69d8\u3005\u306a\u30d5\u30ed\u30fc\u304c\u4f5c\u308c\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3001\u305c\u3072\u8a66\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"
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